Individual or beneficiary features and functionality

In this article you will find information on: 

• Finding more opportunities / resources 
• Accepting or declining recommended Outcomes
• Accessing additional services near me

Note that terminology may vary between sites. The below processes are detailed for all application users and as such, some of the language and functionality may not be applicable to your site. For specific articles tailored to your site, please click here.

Finding more opportunities / resources 

How do I find more opportunities / resources (Outcomes)? 

To add an Outcome to your journey, click on "My Outcomes" in the left-hand navigation menu. From here, at the top of the page, click "All Outcomes." 

Here you will be able to view all of the Outcomes available to you that have not already been added to your "My Outcomes" list. You can scroll through the Outcomes or use the search bar to search for specific Outcomes. Click the arrow on an Outcome to expand the goals within it.

Click the green plus button on the right-hand side of the Outcome to add the Outcome to your list. 

Click the arrow on an Outcome to expand the goals within it. You can check or uncheck the specific Goals you wish to add to your journey.

New Outcomes will be added to your list on the "My Outcomes" tab.

 

Accepting or declining recommended Outcomes

In some cases, you will be assigned recommended outcomes which you can accept or dismiss. To accept or dismiss an Outcome, navigate to your Outcomes by clicking “My Outcomes” in the left-hand menu. To the right of the Outcome title, you will see two buttons. Click the green circle with a white checkmark to accept the Outcome recommendation. Click the circle with the black "X" to decline the recommend Outcome. 

Accessing additional services near me 

Our site is connected to a large network of Community Service Providers. These organizations provide services and resources to help people throughout each stage of their lives. By identifying those needs in your account, the platform will recommend Outcome to you that will connect you with specific organizations near you.

So how do you get these Outcomes? If you're setting up your account for the first time, navigate to the "About Me" section located under "My Profile" in the left-hand menu.  

Here, you will add information that is relevant to your and your needs. At the bottom of the page, be sure to indicate the services and support that you're interested in. 

You can also update this information at any time in the About Me section of your profile. 

Once you've made/updated your selections, you'll have these Outcomes recommended to you, just like your other Outcomes. You can add them to your journey. The Steps will walk you through connecting with a local service provider.