What is Service Tracker?
Service Tracker is tailor-made to empower Professionals to better understand the impact of your work and justify its importance.
Why did PAIRIN sunset the Activity Timeline and launch Service Tracker?
- Streamlined Tracking: Service Tracker simplifies the process of recording and monitoring services provided to participants, ensuring no detail is overlooked.
- Enhanced Insight: Gain deeper insights into the services delivered and their impact on participants. Service Tracker allows you to track unique services, view detailed summaries, and measure impact more effectively, providing you with the data you need to showcase the value of your work.
- Improved Reporting: Generate comprehensive reports with ease, demonstrating the tangible results of your efforts to stakeholders and funders. Service Tracker equips you with the tools to create compelling narratives around participant achievements, fostering greater transparency and accountability.
PAIRIN can support you in customizing your Service Types, Service Names, and Programs, yet we have some that we recommend to everyone across all instances. For your reference, here are the different Service Types, corresponding Service Names, and their definitions. If you have any questions or want to make configuration changes, please reach out to PAIRIN.
Service Type | Career Readiness
Service Name | Definition |
Career coaching | Provide guidance and support from a professional to navigate career decisions and goals |
Career exploration | Engage in activities that aid in discovering diverse careers through research, self-assessment, and pathway exploration |
Digital literacy support | Assist participants in effectively using digital tools and technologies |
Entrepreneurial support | Connect participants to entrepreneurial or small business development service |
Interview preparation | Equip participants with research, practice, and confidence-building techniques to succeed in job interviews |
Job fair and networking | Facilitate connections between job seekers and employers with career opportunities |
Job search | Support participants in strategizing and organizing their job search, including using labor exchanges or online job boards |
Letter of recommendation | Write letters of recommendation to assist participants in their job search |
Resume help and improvement | Guide participants in understanding, creating, and improving their resumes, including cover letters |
Transition supports | Support participants in navigating transitions between institutions |
Service Type | Education Services
Service Name | Definition |
Adult education support | Provide assistance to adult learners in achieving their educational goals, including skill development and academic guidance |
College counseling support | Offer guidance and advice to students during the college application process, aiding in decision-making and application preparation |
Educational exploration | Facilitate activities that help participants explore various educational opportunities, such as workshops, educational fairs, and informational sessions |
Educational onboarding | Deliver orientation and support services to new students to help them acclimate to an educational institution or program |
Educational testing services | Administer educational testing like CASAS, TABE, and other standardized tests for participants |
ETPL exploration | Guide participants in exploring the Eligible Training Provider List (ETPL) to find approved training programs eligible for workforce development funding or assistance |
FAFSA support | Assist students and families in completing the Free Application for Federal Student Aid (FAFSA) to secure educational financial aid |
Foreign degree evaluation | Support the evaluation of academic credentials from foreign educational institutions to determine their local equivalence |
Post-secondary or college application | Provide assistance in applying to colleges or post-secondary institutions, including completing applications, submitting documents, and meeting deadlines |
Program application | Guide participants in applying for admission to specific educational programs or courses of study, including meeting eligibility criteria and submitting materials |
Residency verification | Administer the process of confirming students' residency status for tuition purposes, as required by educational institutions |
Scholarship application | Assist participants in applying for scholarships, grants, or awards to support educational expense |
Service Type | Support Services
Service Name | Definition |
Family care | Support participants in meeting their family care needs during program participation, including child care, adult care, in-home or out-of-home daycare, and after-school programs |
Health and medical | Provide financial assistance or navigate participants to community resources that include preventive care, clinical treatments, vision care, dental care, psychiatric or psychological services, and more |
Housing or rental assistance | Assist participants in maintaining or securing adequate shelter for themselves and their families, such as rent payments or deposits, during service participation |
Needs-related payment | Offer financial assistance to eligible adults and dislocated workers to enable their participation in training and education programs |
Other Supportive Service | Provide any supportive services not otherwise defined to enable participants to engage in planned service activities |
Specialized counseling | Deliver specialized counseling services, such as drug and alcohol counseling, and offer referrals or payments for additional counseling services |
Tools and equipment | Provide or purchase necessary tools or equipment for participants to engage in training programs or employment related to their field |
Transportation | Ensure participants' mobility by providing payments for transportation between home and employment, training, interviews, or service provider appointments |
Uniforms and work clothes | Provide uniforms and appropriate clothing for work or interviews, including safety gear such as eyeglasses or steel-toe boots |
Service Type | Administrative Services
Service Name | Definition |
Recruitment | Engage in activities related to identifying, attracting, and selecting qualified participants for programs or services |
Outreach | Initiate proactive efforts to connect with individuals or communities to provide information, support, or services |
Follow-up | Perform follow-up activities with participants to maintain engagement, such as post-exit surveys or alumni group invitations |
Tech issues | Assist participants in solving technology-related problems they may encounter |
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