My Colorado Journey is available to all residents of the state, both incarcerated and non. For incarcerated individuals, the system is slightly different in four main ways to provide increased security and customization:
- Account creation: Individuals associated with the Department of Corrections do not create their own accounts. Instead, staff members create their accounts for them and provide login information.
- Content: Some of the same content from the larger My Colorado Journey is available to incarcerated individuals. The DOC instance also has unique Outcomes related to things like re-entry, second chance networks and more.
- Question types: For security purposes, free response and file upload questions are not available in the DOC instance. Individuals will select answers from dropdown lists or reflect in a provided journal.
- Support tickets: Only DOC professionals are able to submit tickets to our Help Desk staff. All users of the platform have access to the Help Center articles.