Outcomes, Goals and Steps make up the hierarchy of My Journey.
An Outcome is a high-level objective that encompasses an array of actionable and trackable items, guiding you along your Journey. This includes items that have dependencies on one another or items spanning various components of work.
A Goal is between an Outcome and a Step, grouping a set of actionable pieces of work within a common theme. Goals are denoted by an icon to differentiate them from one another and are displayed in the header at the top of the application to give you a sense of accomplishment upon completion. You can select only those goals that you wish to work on right now.
A Step is an actionable piece of trackable work that you can complete in one sitting. Steps can include activities such as uploading documents, speaking with a guidance counselor or case worker, or completing a task on an external tool.