Teaching, training, managing, counseling, mentoring, coaching…. Each of these ways or modes of helping is important and useful. The key is knowing when each tool is best for the situation. In broad terms, here are the differing aims of the roles of various “helping professionals”:
- Instructors teach people concepts that they don’t know.
- Trainers teach people to do what they don’t know how to do.
- Managers ensure people do what they know how to do.
- Counselors uncover past issues people don’t know they have.
- Consultants provide people with expert advice in the fields they know
- Mentors impart wisdom novice people want to know
- Coaches empower people to uncover (expand on) what they know
PAIRIN’s curriculum enables instructors and trainers to provide learners with systematic, objective knowledge: What is the skill? What are its benefits? What strategies can be used for the development of that skill? It also provides learners opportunities to practice and receive feedback on their progress.
Coaching is driven by the learner. It helps the learner take ownership of refining and developing what they have learned. Coachees identify their own goals, areas for development and solutions for moving forward. This is achieved by the coach providing a safe, creative and non-judgmental space, asking thought-provoking questions and listening to help the coachee explore, reflect and make decisions.
To put this into context, a teacher would deliver a series of lessons on Assertiveness using PAIRIN’s curriculum. The teacher would use PAIRIN’s lessons, guided practice and independent practice activities to impart the knowledge and strategies to their learners, allowing learners multiple opportunities for practice and targeted feedback.
Following this, the coach might work with a learner who wishes to activate Assertiveness in their own current setting. So what the coach would do is help the learner to analyze how they're using Assertiveness at the moment, determine what their aims are, and gradually, through a process of insightful questioning, extract (from the learner) the best way forward with effective Assertiveness.